After using the sponsorship of Firstory Studio to sponsor a podcast, you can apply for a refund within 14 days. You can use any device with a web browser to request a refund.
How to request a refund
- Go to https://firstory.me
- Log in with your Firstory account and password.
- Use the report button in the bottom right corner to contact us.
If you accidentally sponsor a podcast
You can apply for a refund with us, use the return button in the lower right corner, and we will contact you as soon as possible. After the application is approved, you will receive a full refund within one week. The money will be refunded to your credit card account or the payment method used at the time of purchase.