Skip to main content

Connecting Third-Party Analytics (Chartable & Podtrac)

J
Written by Jeremy Guo
Updated over a week ago

Firstory allows you to integrate third-party analytics prefixes to track your podcast performance across various platforms.

⚠️ Critical Updates

  • Chartable Shutdown: Chartable ended its services at the end of 2024. If you are a new creator, please look for alternative solutions.

  • Podtrac Alert: It has been observed that using Podtrac may cause episode update delays or errors. We strongly recommend avoiding Podtrac prefixes and using reliable alternatives to ensure your show remains stable.


How to Set Up the Prefix

  1. Log in to Firstory Studio > Edit Podcast Info.

  2. Navigate to the "Advanced Info" tab.

  3. Locate the "Playback URL Prefix" field.

  4. Paste your code and click "Save."


Formatting Examples

  • Chartable: https://chrt.com/track/xxxxxx/

  • Podtrac: http://dts.podtrac.com/redirect.mp3/

  • Combined Prefix: http://dts.podtrac.com/redirect.mp3/chrt.com/track/xxxxxx/

🛑 Important: Entering an incorrect prefix will cause playback failure for your listeners. Always double-check the URL format before saving.

Did this answer your question?